Refund policy

Virex offers a 60-day money-back guarantee on all orders. If you are not completely satisfied with your purchase for any reason, contact us within 60 days of delivery at support@virexofficial.com and we will issue a full refund — no questions asked.

Items do not need to be returned in original packaging. Simply reach out and we will process your refund within 3-5 business days of your request being approved.

We do not offer exchanges. If you would like a different product, please place a new order after your refund has been processed.

Refunds are issued to the original payment method. Please allow 5-10 business days for the refund to appear depending on your bank or card provider.

For any questions contact us at support@virexofficial.com.